In a landmark acknowledgment of the toll that content moderation takes on its workforce, Facebook has agreed to pay $52 million to current and former moderators to compensate them for mental health issues developed on the job. [...]
Each moderator will receive a minimum of $1,000 and will be eligible for additional compensation if they are diagnosed with post-traumatic stress disorder or related conditions. The settlement covers 11,250 moderators, and lawyers in the case believe that as many as half of them may be eligible for extra pay related to mental health issues associated with their time working for Facebook, including depression and addiction. [...]
Last year, The Verge found that moderators hired through Cognizant were working in dire conditions in Phoenix and Tampa. For an annual salary as low as $28,800, moderators were placed into a high-stakes environment that demanded near-perfect accuracy in navigating Facebook's ever-changing content policies, while being subjected to imagery that could sometimes begin to haunt their dreams within weeks. [...]
The amount of money a moderator will receive beyond the initial $1,000 will depend on their diagnosis. Anyone who is diagnosed with a mental health condition is eligible for an additional $1,500, and people who receive multiple concurrent diagnoses -- PTSD and depression, for example -- could be eligible for up to $6,000.
Facebook PTSD is worth between $1000 and $6000.
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