Contractors are giggling about your Alexa and Siri requests in chat rooms.

This remake of Blow Up seems completely unnecessary.

"We take the security and privacy of our customers' personal information seriously," an Amazon spokesman said in an emailed statement.

The team comprises a mix of contractors and full-time Amazon employees who work in outposts from Boston to Costa Rica, India and Romania, according to the people, who signed nondisclosure agreements barring them from speaking publicly about the program. They work nine hours a day, with each reviewer parsing as many as 1,000 audio clips per shift, according to two workers based at Amazon's Bucharest office. [...]

Occasionally the listeners pick up things Echo owners likely would rather stay private: a woman singing badly off key in the shower, say, or a child screaming for help. The teams use internal chat rooms to share files when they need help parsing a muddled word -- or come across an amusing recording.

Sometimes they hear recordings they find upsetting, or possibly criminal. Two of the workers said they picked up what they believe was a sexual assault. When something like that happens, they may share the experience in the internal chat room as a way of relieving stress. Amazon says it has procedures in place for workers to follow when they hear something distressing, but two Romania-based employees said that, after requesting guidance for such cases, they were told it wasn't Amazon's job to interfere. [...]

Previously, previously, previously, previously, previously, previously.

Tags: , , , , ,

Leave a Reply

Your email address will not be published. But if you provide a fake email address, I will likely assume that you are a troll, and not publish your comment.

You may use these HTML tags and attributes: <a href="" title=""> <b> <blockquote cite=""> <code> <em> <i> <s> <strike> <strong> <img src="" width="" height="" style=""> <iframe src="" class=""> <video src="" class="" controls="" loop="" muted="" autoplay="" playsinline=""> <div class=""> <blink> <tt> <u>, or *italics*.

  • Previously