A customer recognition system intelligently detects and notifies a merchant when a customer is in need of assistance based on the customer's facial expression.
The customer recognition system can also identify a product associated with the customer need.
The customer recognition system identifies a user profile associated with a customer shopping at a merchant location, determines a trust level for the customer based on user profile information, and based on the trust level, causes a secured product display to provide a customer access to a secured product. [...]
In some embodiments, the customer recognition system 101 determines a trust level based on social networking activity data. For example, the customer recognition system 101 can analyze a customer's social networking activity to identify user behavior that indicates trust. The social networking information can also include the number of followers or "friends" of the customer, characteristics of "friends" of customer, characteristics of followers of the customer, the types of characteristics of user groups, and other social networking information that may indicate a level of trust or confidence in a customer.
The whole thing sounds like it was written by some manbaby who is having a tantrum that mom won't go shopping for him:
Moreover, with conventional brick-and-mortar merchants, when a consumer is seeking a sales associate for assistance, the consumer often leaves the proximity of the product. As a result of leaving the proximity of the product, the likelihood of the consumer buying the product significantly decreases. In other cases, although the consumer may find an associate, the consumer may discover the associate is busy or otherwise engaged and cannot help. Furthermore, upon finding an associate, the consumer often learns that the particular associate is not knowledgeable in the relevant product area. Overall, the effort required for the consumer to obtain assistance within a conventional brick-and-mortar merchant is often inefficient and frustrating. In turn, the inability for conventional brick-and-mortar merchants to provide efficient and timely consumer support frequently results in a loss of sales for the merchant and increased dissatisfaction of consumers.