Lyft spam: I hate you, Milkman Facebook

New morning ritual:

  • Look at all of our events and find the Lyft spam comments. It's always Lyft. It's only Lyft.
  • Go through the 7+ clicks it takes to delete each of them and block the fake account that posted it.

  • Click on every account that clicked "Like" on it, and go through the 4+ clicks to report them as fake accounts. (They are usually in Wisconsin for some reason).

  • Wonder, again, why about 1/3 of the time I have a "report as spam" option on the comment on the event, but the rest of the time I only have a "delete and block" option.

  • Wonder, again, why FB doesn't give me the option of being emailed when someone posts a new comment to my events, so that these fuckers might get less than 24 hours worth of eyeballs on them before my next round of whack-a-mole.

  • Shake an angry fist toward Menlo Park.

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13 Responses:

  1. I like the idea of sending lyft an invoice for advertising on our events.

  2. Nick Lamb says:

    It's really common for a company's own marketing people to be too dumb to understand that they've recruited criminals to do a job for them. The nature of marketing is that it's basically a confidence trick at scale, and confidence tricksters are ironically lousy at spotting a con. It's not true that you can't cheat an honest man, but it is so much easier to cheat a con artist.

    I have worked for a much smaller company where a marketing person had to be gently informed that the "100% ethical" third party they'd hired was just a spammer and the "personal guarantee" that everything was "totally above board" was worthless and they should pull the relevant promo codes and turn off the money.

    And that's at a firm where there are actually good guys on board with some clout. I can't imagine that Lyft or Uber are the sort of places with lots of good guys. I mean, if you're a guy good in the "moving people" game you're working on mass transit or self-driving cars, or something that actually helps. Not trying to find a way to sidestep private hire and taxi regulations.

  3. Jim Sweeney says:

    I also have this hate.

  4. jwz says:

    And then the accounts I report all result in "we have determined that this profile does not violate our community standards", because they all have stock-photo profile pictures and not-obviously-fake names.

    • Ben says:

      So you wish Facebook had some sort of "real name policy" and required ID from suspect accounts?

      • jwz says:

        Given that they have a so-called "real names policy", I tried to make use it for what they claim is the only reason that it exists -- to fight spam.

        To the surprise of nobody, it is completely nonfunctional at that. But it sure is good at harassing the innocent.

  5. zeugmatis says:

    We don't have an idea... but we have money!

  6. apm74 says:

    Ha ha! No one actually lives in Wisconsin.

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