"Your feedback will be used to improve Facebook" and other lies.

Do they even have a different auto-response than that?

    Your report
    How do I get Facebook to email me notifications any time someone comments on an event I have created with Business Manager? Settings / Notifications / Mail is set to "All except Messages" but I get nothing. Contrary to the FAQ, there is no "Notification Settings" menu item on the event. I am receiving other email notifications, so my email is set up correctly, etc.

    I asked this question yesterday and your response was "thank you for your feedback." Is that your cute way of saying "there is no way to do what you want?" If that's what you mean, you should try saying that.

    Our reply
    Your feedback will be used to improve Facebook. Thanks for taking the time to make a report.

    Your report

    The tab for my app on my page at link is blank. I can see that Facebook is correctly loading the iframe from my web server at link but nothing shows up. How do I diagnose what the problem is? I don't see any error messages anywhere. Needless to say, it used to work fine and I haven't changed anything recently.
    Our reply
    Your feedback will be used to improve Facebook. Thanks for taking the time to make a report.

They don't even email you when they've shitcanned your support request! I'm experiencing nostalgia for the tender embrace of the GNOME bug system.

Previously.

Tags: , ,
Current Music: Allie X -- Prime ♬

7 Responses:

  1. They're too cool to try.

  2. We value your patronage. As long as we don't actually have to deal with you. Because that would just be plausible.

  3. UnlikelyLass says:

    To quote Lily Tomlin: "We're the phone company. We don't care. We don't have to."

  4. Aaron says:

    > They don't even email you when they've shitcanned your support request!

    Sure they do. You quoted the emails in this very post.

    • jwz says:

      This must be some new definition of the word "email" with which I was previously unfamiliar.

      To see those responses, I had to go to the support page and poll. No email, not even an inside-Facebook "notification" on the stupid globe menu. Nothing.

      But hey, that was very helpful and insightful of you. Keep up the good work.

      • Aaron says:

        Jesus Christ. I mean I don't run a business and I don't into Facebook, I just assumed those were emailed as well as on their support page or whatever. Clearly there is just no such thing as giving Facebook too little credit.

  5. Cranstsplanifer Venn des Fap says:

    Big hot winks from Facebook. Your gene plasm will be used to improve the survival of the brood.

    Your ENC184 is fed straight into a cranial nerve here at FaceBook, and is as such, always read. Its resonance feeds corruption or curation according to disparate whims. It has been fed through Blobpet180812119's ancipital horthetic nerve and met with guile(0.00202 p 0.314.)

    We might have mentioned that three LF in a row invokes vengeful rage in the production version of Cassiopeia, and yeah, things are that raw.

  • Previously