Do any of you work at Instagram?
The "dnalounge" Instagram account was created by one of my employees years ago, but none of us can remember who that was, or what email address they used.
I jumped through the hoops here, including sending them a scan of a utility bill and whatnot. The first time they flat-out ignored me. The second time they wrote back, but after three go-rounds with the support drone, they basically told me, "if you don't know the email address, go fuck yourself."
So who can reset this damned account?
Update: Got it restored, thanks! (It only took the assistance of three Instagram insiders, one of whom is a director.)