Dear Lazyweb, can anyone tell me how to disconnect my Words With Friends account from my Facebook account?
I'm sick to death of it sending me push-notifications that someone I'm friends with on Facebook but have never played Scrabble with has played a word. There seems to be no way to turn this shit off.
Things I have tried:
De-authorizing the Words With Friends app on Facebook. This causes the the iOS app to go into a loop demanding that you re-authorize it.
Deleting and re-installing the iOS app. That stops the auth-loop, but does not stop the "notifications about non-friends" issue, and also makes it nag you daily saying "Hey, you used to log in with Facebook! Log in with Facebook okay??"
So I guess I can't do this myself, since it's stuck in their DB. I'll just mail them and ask them to delete that. Ha ha ha.
- This joke appears to be the closest thing to a non-FAQ support page.
So I go to their Facebook page hoping to message them. There's no option to message them. There's no option to post a question on the wall except as a reply to a previous post from them announcing an new feature in a different game. WTF.
So I waste my time trying to strip my complaint down to 140 characters and ask them on Twitter. To the shock of nobody, I get no reply.
Then on a completely different, unlinked web site, I find this page. I get a brush-off auto-reply saying "update to the latest version of the app, which will direct you to the FAQ instead of letting you actually contact us."
The fact that they are still nagging me with updates about my Facebook friends when they no longer have authorization on my Facebook account means that they have stored an offline copy of my friends tree, which I'm pretty sure is against Facebook's application terms of service. I'm sure both parties care about this a lot.
Yeah yeah, that's what I get for dealing with amoral scumbags like Zynga in the first place. I even paid them money to make the ads go away, so I'm part of the problem. But hey, I like playing scrabble on my phone.
Remember when a paying customer could actually email support? Those were the days.
Previously.
